Newbridge 2801 DTU Repair Service
Following many request from customers to source these modems we have since invested in a new a test and repair lab to take in faulty units and offer a free diagnose service. Although a few of the on-board IC's are priority to Newbridge and can no longer be sourced we have however secured suppliers for most of the on-board components.
After an initial up skill period we are currently achieving a success rate in the region of 80%. So what does this cost the end user.
We offer a fix charge of $450 for each fixed DTU, irrespective of which on-board components have been replaced. For Modems which are un-repairable then we would dispose of the modems in accordance to WEEE regulations.
If you have faulty 2801 DTU modems and wish for us to repair them then please contact us support@xbridge.uk.net